Across the U.S., insurers are increasingly closing homeowners’ claims with no payment at all. A 2024 review of 14 major insurers found nearly 48% of claims were closed unpaid (2). When hail hits Oklahoma, Jonathan Spyres knows what comes next. The owner of IT RoofTech in Tulsa says his crews can spot storm damage easily […]

Illinois Attorney General Kwame Raoul has filed a lawsuit against State Farm, the largest property and auto insurance provider in the state, accusing the company of refusing to comply with an investigation into its homeowners insurance business. What’s happening? According to Raoul, State Farm has failed to provide critical data requested by the Illinois Department of Insurance, […]

Compensation tops $134 million for top ten execs in Consumer Federation study. Being a top insurance executive is pretty sweet but for millions of policyholders, insurance is a bittersweet topic, thanks to steadily rising premiums and increasing non-renewals that leave consumers with no way to protect their precious investments, according to a study by the Consumer Federation […]

Ohio lawmakers have introduced legislation that would require auto insurers to offer policyholders the option to use OEM replacement parts. The proposal lands as repair costs climb and disputes over aftermarket parts refuse to cool down. HB 636, branded the Auto Insurance Transparency Act, was filed last week by Rep. Mark Johnson, a Republican representing […]

After a crash, a family learned their car insurance policy required listing all household members to ensure coverage.

A new survey reveals consumer frustration with auto insurance pricing models and growing support for more transparency in how policies are priced and for telematics. The new research from mobility data and analytics company Arity suggests that drivers who feel that their auto insurance premium doesn’t reflect how they actually drive have plenty of company. In a […]

We found startling differences in auto insurance rates between drivers with poor credit and those with excellent credit — often thousands of dollars per year in premiums. Florida graduate student Alexis Brake is doing something pretty unusual. Not only is she pursuing a combined M.D./Ph.D. in neuroscience at the University of Miami, Brake has decided […]

Melissa Hudson says she was stunned last year when the insurance premiums on her home in Port Orchard, Wash., shot up 40 percent—even though she’d intentionally bought a home at low risk for fire, floods, and high winds. Ginger Baldwin in Elgin, Texas, reports going to renew her policy this year and learning that the […]

Laura Morris’s house in Greenville, S.C., survived the punishing winds and rain of Hurricane Helene in September 2024. While her neighbors had trees fall on their houses or in their yards, her house suffered only minor damage. But just a few weeks after the hurricane, the Morris family faced another potential disaster: a notice from […]

An insurance company is now reversing a decision to cancel a woman’s homeowner’s policy after she brought her concerns to FOX Carolina Investigates. Laura Morris said she got a letter back in October saying her homeowner’s insurance would be abruptly canceled within months. The letter came not long after Hurricane Helene tore through parts of […]

Whether the failure occurred when the policy was sold, written or reviewed, the result was the same: this business was left unprotected when it needed help most. Reform Insurance Now SC recently joined former employees, local farmers and community leaders to outline how Farm Fresh Fast, a farm-to-table restaurant with locations in Greenville and Simpsonville, […]