Stories from South Carolinians

Real experiences that show what’s at stake.

These stories show what happens when Big Insurance fails to treat people fairly. Families and small businesses across our state are left waiting, denied, or ignored. Their voices remind us why fairness matters and why South Carolina needs a system that protects its people, not greedy Corporations.

Featured Stories

The Lakin Family

“We can’t make it go away. It never stops.”

Kevin and Anna Lakin share how the home they bought as newlyweds has steadily deteriorated, affecting every room and every part of their lives. With growing structural damage, safety concerns, and no clear path forward, they feel trapped in a house they once believed would be their forever home.

The Richardson Family

“No family should have to go through that.”

Tonya shares the story of losing her son, Thomas, to a drunk driver just two years after surviving a similar collision. As she grieves an unimaginable loss, she also speaks to the added pain of being denied compassion and accountability when her family needed it most.

The Ilderton Family

“No one would quote me a homeowner’s policy, all because I had to use my homeowner’s insurance once.”

Esther shares how water damage upended both her elderly mother’s home and her own—revealing how difficult it can be to recover when insurance support falls short. After years of paying premiums faithfully, her family was left fronting repair costs, navigating delays, and facing long-term consequences for simply filing a claim.

Farm Fresh Fast

“Insurance is supposed to protect and cover you.”

Jonathan Willis shares the story behind the rise and collapse of his South Carolina restaurant Farm Fresh Fast, built from his belief in the power of nutrition, community, and hard work. After opening locations in Greenville and Simpsonville, Jonathan’s business was devastated by Hurricane Helene, resulting in tens of thousands of dollars in spoiled food. […]

The Moon Family

“They didn’t give us the home that we were promised.”

Brianna Moon shares how the home she and her husband bought brand new for their family has become a source of fear, stress, and uncertainty. From structural cracks and water damage to safety concerns for their children, the family feels trapped in a house they were promised would be safe and livable.

The Anderson Family

“It’s not fair to the citizens of South Carolina.”

Melinda Anderson shares the devastating impact of a violent incident involving her grandson at a Columbia bar in 2025. What began as a minor dispute over a pool table escalated into a brutal assault by a bouncer, leaving her grandson with a serious head injury, lasting neurological effects, and unable to return to work as […]

Stories submitted by you

These stories show what happens when insurance companies fail to treat people fairly. Families and small businesses across our state are left waiting, denied, or ignored. Their voices remind us why fairness matters and why South Carolina needs a system that protects its people.

Mike B.

Columbia, SC

When I opened our renewal notice, I couldn’t believe how much our premium had gone up. I shopped around, but every quote was higher or came with a huge deductible. We’re on a fixed income and this makes no sense. Nothing changed, no claim filed – what is going on?

Granville B.

Charleston, SC

My car was hit while parked on the road outside my apartment. Trying to get my insurance to make my car right was a nightmare from the very beginning. It took days and weeks to get someone to call me back. Everytime I called I encountered an automated answering service

Thomas J.

Beaufort, SC

I received a nonrenewal notice with very little time to find new coverage. When I reached out to agents, I was told options were limited and far more expensive where I live. I wasn’t asking for special treatment — I just wanted to stay insured. The stress of trying to

Robert L.

Greenville, SC

My wife and I thought our homeowners insurance would help after storm winds damaged our roof. Instead, our claim was denied as “wear and tear,” even though contractors told us the damage was caused by the storm. Living on a fixed income, we couldn’t afford a full replacement and had

Jana D

Columbia, SC
On my way to an appointment and stop and go traffic, I was hit from behind. The damage looked minimal. My car was totaled and the amount they gave me wouldn’t nearly replace it. I also had some injuries in my neck and back.